Q. What is PSD to Shopify?
PSD is the default format of a Photoshop design file. The term ‘PSD to Shopify’ symbolizes the transformation of one or more static design files into a single, dynamic Shopify theme using HTML5/ XHTML and CSS coding.
Q. What file formats do you accept?
Generally we accept PSD, AI, JPEG, PNG, GIF, PDF, INDD, and Sketch formats but you can send us your design files in any other file format also.
Q. What’s your turnaround time?
We convert your first page in 8 working hours and your subsequent pages in the following 2-3 hours.
Q. Do you sign NDA?
Yes because we respect our clients’ privacy. By signing a Non Disclosure Agreement, we declare not to disclose any confidential information/idea of our valuable clients. Besides, we're committed to never contact your clients for anything and in any manner whatsoever.
Q. Do you offer any maintenance period?
We offer a 30-days maintenance period to our all clients. Any issue remains unresolved can be discussed with our Shopify experts within this period.
Q. Do you provide post-delivery technical support?
Yes, you’ll get a 24/7 dedicated technical support from us through Email, Live Chat, Phone, and Instant Messaging.
Q. Do you have any Money Back Policy?
We’ll work with you until we resolve all your project-related issues. However, if you feel unsatisfied with our service for any reason, you can ask us to refund your money anytime using our Money Back Guarantee policy.
